Privacy Notice

Last updated: 1 November 2026

Who we are

Gate to UK is the data controller for the personal data described here.

For any privacy question, email hello@gatetouk.com.

The data we collect

  • Enquiry details: your name, work email, brand, website or Instagram, the services you are interested in, your launch timing and your message.
  • Correspondence: emails and call notes between you and us.
  • Business contact details: details you gave us at trade events, or that your company has published.
  • Client details: what we need to deliver and bill for our services.
  • Technical data: IP address, browser type and pages requested, recorded in our hosting logs.

Why we use it and our legal basis

  • To answer your enquiry and prepare a proposal: taking steps at your request before a contract, and our legitimate interest in responding.
  • To deliver our services and manage our client relationship: performance of a contract.
  • To follow up with relevant business messages about our services: our legitimate interest in promoting our business. You can opt out at any time, and where the law requires consent we will ask for it.
  • To keep accounting and tax records: legal obligation.
  • To keep the website secure and working: our legitimate interests.

Who we share it with

We do not sell your data. We share it only where needed with:

  • Hostinger, which provides our website hosting and email.
  • Web3Forms, which delivers the enquiry form on this website to our inbox, and hCaptcha, which checks that form submissions are not spam.
  • Google, which delivers the fonts on this website and receives your IP address when your browser requests them.
  • Professional advisers such as accountants and lawyers.
  • Specialist partners such as compliance and logistics providers, when needed for work you have asked us to do.
  • Authorities, when the law requires it.

International transfers

Your data may be handled outside the UK, including in South Korea, where we work with brands and may at times work ourselves, and by suppliers in other countries. Where UK law requires it, we use appropriate safeguards such as UK adequacy regulations or approved contract terms.

How long we keep it

  • Enquiries that do not become work: up to 24 months after our last contact.
  • Client and accounting records: 6 years after the end of the relevant financial year or contract.
  • Hosting logs: for the period set by our hosting provider.
  • If you opt out of marketing, we keep a short record so that we do not contact you again.

Your rights

You can ask us to give you a copy of your data, correct it, delete it, restrict how we use it or transfer it. You can object to our use of it at any time where we rely on legitimate interests, and you always have an absolute right to stop direct marketing. If we rely on your consent, you can withdraw it. Email hello@gatetouk.com and we will respond within one month. We do not make decisions about you by automated means alone.

Complaints

Please contact us first so we can try to put things right. You can also complain to the UK Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes

We may update this notice and will post the new version here with a new date.